Aboard Dignity (Lagoon 420) Blog

I am told the batteries will arrive and be fitted tomorrow (Friday). Possible new departure date is now Sunday. That’s 19 days before we’re due to go to the BVIs ourselves. We’ll be there for three weeks – ie, returning 40 days after Dignity’s new (possible) departure date. I am told it will take 30-35 days to get to the BVIs plus a day or two to turn her around. Math not looking brilliant but fingers remain crossed.

One final note – it is the last day of the month. Seems an eternity ago that we were looking forward to owning our dream on April 2^nd. Much water has passed since then and sadly not a lot of it under Dignity’s hulls.

Still in Spain.  Eleventh day.  Lagoon are finally sending an engineer to Spain.  Not today of course.  My best guess is the engineer will travel tomorrow and weather permitting (and assuming the engineer has all the parts he needs and can fix her) maybe, just maybe, she’ll be off by end of week.

Another day gone. This morning I had another read through all the emails I have received. Seems Lagoon have only one guy to talk to at Onan and he’s been on training since Tuesday so noone knows how the part was sent. From my perspective I have to wonder IF the part was ever sent. Lagoon didn’t receive any confirmation of delivery on Wednesday but did not act until Thursday.

Who knows? Maybe the part is on the boat, the captain found an electrician, it’s fitted and now they’re waiting for good weather (it’s got bad again you see). I certainly don’t know because it’s the weekend and everyone’s at home and no-one is communicating.

All this, I understand, is typical of the boating industry. I don’t think this is just Lagoon. If they really wanted to, they could do a lot better than this but they don’t seem to know how or don’t want to do what it takes. This is all considered a reasonable response. Any manufacturer could do better and they would set themselves apart.